Question 1

How much does shipping cost?

Accepted Answer

Orders under $150 AUD are a flat rate charge of: 
Standard - $10.00 AUD
Express - $15.00 AUD

Question 2

Is there free shipping?

Accepted Answer

Free standard shipping when you spend over $150 AUD
Free express shipping when you spend over $300 AUD

Question 3

Do you ship internationally?

Accepted Answer

No, Cole Koda currently only ships to Australian addresses.

Question 4

How long after ordering will my order be shipped?

Accepted Answer

On a regular day, we aim to ship orders within 24 hours. During busy sale periods or bigger collection launches it may take us a little longer to get orders out due to volume. During these periods, please allow 1-2 weeks for your order to be shipped, rest assured we pack as quickly as we can!

Question 5

Do you offer refunds?

Accepted Answer

Refunds, store credits & exchanges are available. For more information please refer to our returns policy.

FAQ

Frequently asked questions

How much does shipping cost?

Is there free shipping?

Do you ship internationally?

How long after ordering will my order be shipped?

Do you offer refunds?

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